In my work with hundreds of companies and thousands of people in the last 12+ years, I recognized an issue with regard to corporate communication; specifically business email etiquette. The pace and timing of email can have a damaging affect on productivity and on the culture of an organization, and what I realized is that executives were contributing to this damage without even realizing it. I had so much to say on the topic that it takes up an entire chapter of my upcoming book, Work Without Walls: An Executive’s Guide to Attention Management in the Age of Distraction.
When Harvard Business Review invited me to contribute content for their site, I thought that this idea I had about after hours business email etiquette would be a good fit, so I submitted an excerpt of the chapter. I guess it was a good choice, because the article became one of HBR’s most popular posts in more than a year, with almost half a million views in just the first month, and they reposted it recently on their social media sites. If you check or send work email after hours, you might find it interesting. You’ll find it particularly relevant if you manage staff. If you don’t, you might want to send it to your boss. 🙂
Setting a tone for proper business email etiquette contributes to the culture of an organization, so it’s important for that tone to support productivity and attention, rather than sabotage it.
Click on over to HBR to read: Your Late Night Emails Are Hurting Your Team.
By the way, this content is from a new training I’ve developed that is geared toward leadership, about how to create an intentional office environment and culture that supports productivity and attention. Business email etiquette is just the beginning. Feel free to reach out if you think this training might be a good fit for your leadership team. Info(at)regainyourtime(dot)com or 424-226-2872