In last week's post, I shared some new research regarding the problems of after-hours email, and also offered some solutions. Today I wanted to share a short (5-minute) excerpt of a corporate training I recently delivered that offers additional solutions. To be clear,...
knowledge workers Archive
After Hours Email is a Bigger Problem Than You Think
In my work with hundreds of companies and thousands of people in the last 16 years, I recognized an issue with regard to corporate communication; specifically after hours email. The pace and timing of email can have a damaging affect on productivity and on the culture...
Productivity Measurement in the Knowledge Economy
Until recently, the emphasis for workers has been on production (output); however, with the transition to a knowledge-based economy, the focus has shifted to performance that produces results (outcomes), and the quality of those results. Leaders need to clarify...